Refund & Cancellation Policy

MyFlea reach campaigns are digital services. When an organizer pays for a reach package, MyFlea immediately selects the target vendor audience and sends the initial push notification. Because value is delivered instantly, campaign payments are generally non-refundable once the campaign is launched.

A campaign that has been paid for but not yet launched (target audience not yet selected) may be cancelled for a full refund by emailing hello@myflea.in.

If a payment is deducted but the campaign fails to launch due to a technical error on MyFlea's side, the full amount is refunded.

If you are charged more than once for the same campaign, the duplicate charge is refunded in full.

Email hello@myflea.in with your registered email and the campaign name. Approved refunds are processed to the original payment method via Razorpay.

Approved refunds are typically processed within 5–7 business days, after which your bank or card issuer may take additional time to reflect the amount.